There had been theories on how teachers would respond after reading reviews about them on the website and especially to the negative ones. Earlier, we had done an analysis of the existing reviews and found that 85% of the reviews were neutral to positive.
And so the other day, we received an email from a teacher of a Delhi based college, with reference to a review that had been written for her. While most reviews were neutral, one said, “..should be eradicated from the college, total Bakwaas!” which bothered her so much that she wrote to us.
The mail went, “Would really like to ask the guest to also comment on how I could improve.”
Now there are two things worth noticing here.
First. The teacher’s statement carries a sarcastic tinge at the reviewer being anonymous (anonymous reviewers on MFT are labeled as ‘Guest’). This raises a very critical question. Why was the teacher interested in knowing who the reviewer was? Or to put it this way, why did the teacher sneer at the fact that it was anonymous? Was it because she wanted to get back at the student for being disrespectful? Would she have done that had there been the student’s name?
Second. This teacher had a positive outlook towards the negative review. She wanted to improve. The other kind of response to this could be an irrational and profane retaliation.
What we intend to do with MFT was somewhat accomplished. We wanted to improve the education system of the country by providing feedback to the providers (of education, the teachers) from the consumers (of education, the students). If this teacher can think of improving, it’s a positive sign for us. But that’s one. There are millions of teachers in India. Way to go!
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