Mar
04/10
When a teacher responded to a negative review
Written by Rajat Agarwal
Thursday, 4 March 2010 04:59

There had been theories on how teachers would respond after reading reviews about them on the website and especially to the negative ones. Earlier, we had done an analysis of the existing reviews and found that 85% of the reviews were neutral to positive.

And so the other day, we received an email from a teacher of a Delhi based college, with reference to a review that had been written for her. While most reviews were neutral, one said, “..should be eradicated from the college, total Bakwaas!” which bothered her so much that she wrote to us.

The mail went, “Would really like to ask the guest to also comment on how I could improve.”

Now there are two things worth noticing here.

MyFaveTeacher.com - Teachers response to a review

I am no good!

First. The teacher’s statement carries a sarcastic tinge at the reviewer being anonymous (anonymous reviewers on MFT are labeled as ‘Guest’). This raises a very critical question. Why was the teacher interested in knowing who the reviewer was? Or to put it this way, why did the teacher sneer at the fact that it was anonymous? Was it because she wanted to get back at the student for being disrespectful? Would she have done that had there been the student’s name?

Second. This teacher had a positive outlook towards the negative review. She wanted to improve. The other kind of response to this could be an irrational and profane retaliation.

What we intend to do with MFT was somewhat accomplished. We wanted to improve the education system of the country by providing feedback to the providers (of education, the teachers) from the consumers (of education, the students). If this teacher can think of improving, it’s a positive sign for us. But that’s one. There are millions of teachers in India. Way to go!

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Thanks,

Rajat


4 Comments
  1. CommentsShikha   |  Friday, 05 March 2010 at 1:55 am

    Really great post. but i don’t really think that the 85% reviews are positive because the teachers are not that bad..i think its because people are afraid to write negative reviews or the real critics are too lazy to write

  2. CommentsRajat Agarwal   |  Friday, 05 March 2010 at 2:03 am

    Hey Shikha

    I didn’t mean that teachers were good by 85% positive reviews. I just wanted to point out that students do not use this site to get back at teachers as many teachers think.

    And yes, you may be right about the lazy part because I don’t think there’s anything to be afraid of when its mentioned, like 10 times, that the reviewers are anonymous.

  3. CommentsNimit   |  Saturday, 20 March 2010 at 2:08 am

    Haha..total bakaas..that’s funny…

  4. Commentswebmaster112   |  Friday, 30 April 2010 at 2:09 am

    Let everyone know what you feel about your professors. Share your Sweet & Sour experiences with your friends and tell your teachers what they mean to you.